If you have AppleCare+, don't walk - run to get it fixed. Like any electronic device, batteries can fail, and circuits can short. If you've tried the solutions above and your iPhone keeps restarting, your device might be experiencing a hardware issue. If so, hallelujah! If not, there's one more thing to try. When you're all done, check and see if your iPhone or iPad stays on. Not sure how to restore your device? Don't worry, we have a guide on how to restore your iPhone or iPad to get you through all of the necessary steps. If your iCloud is set up correctly, you'll still maintain precious photos, videos, and contacts even if you opt for the set up as new option. In these circumstances where your iPhone keeps restarting, we suggest you restore and set it up as new, as this will remove all potential software bugs from the equation. If trying the simple fixes doesn't fix your iPhone restarting, then it's time to try a software restore. Once you're fully charged, keep an eye on your iPhone or iPad and see if it shuts down again. If it doesn't seem to be responding, try another charging cable, a different USB outlet plug, or a different USB port on your computer. In either case, connect your iOS device to its charging cable, plug it into an outlet or USB port, and start charging. If it shows a partially or fully charged battery, you may have another problem. It means something drained your battery if it shows little to no charge. Once the charging cable's in place, you should see it begin to charge, and you'll be able to read the battery level. Windows' built-in System Restore tool can be used to roll back the operating system settings file to an earlier version if you suspect that recent Windows changes might be preventing Skype from working normally.If your iPhone or iPad is rapidly discharging, plug it in. Also, Check that your installed firewall is configured to allow Skype to operate, and ensure the software is not running in compatibility mode. Other troubleshooting steps you can take if Skype is closing include ensuring that the latest Windows updates have been downloaded and installed. If you identify a troublesome program, check the developer's website to report the bug and check for any recent updates that may solve the issue. Shut down any background applications that aren't required while running Skype - in particular any that may be accessing the sound card or webcam or may be using up large amounts of bandwidth. If the issue began occurring after a recent software change, this could be the root cause. Installing the newest drivers ensures maximum compatibility with the other devices and software on your system.Īnother possibility if Skype is closing unexpectedly is that a third-party application is interfering and causing problems. It is also worth checking for the latest drivers for your motherboard and sound card, which again can be found via the manufacturer's website. Ensure the webcam or other device is fully and firmly plugged into your PC or laptop and download the latest hardware drivers from the manufacturer's website. If you've recently started using a new webcam or installed another hardware device, it's possible that this is causing Skype to crash. The easiest fix for this is to uninstall the program before downloading and installing the latest version from the official website () - this process replaces any files that have been deleted or corrupted, applies the latest fixes and patches and improves compatibility with the other hardware devices and software tools on your system. If Skype keeps closing on you, it's possible that a core part of the application has become damaged or an essential file has been erased.
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